Our store offers free returns and exchanges within 30 days, no reason required.
Our store offers free returns and exchanges within 30 days, no reason required.
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GDPR Privacy Policy

At Venolitra (hereinafter referred to as “we”), we are committed to protecting your personal data and ensuring your privacy while shopping on our website. We follow the principles of GDPR to handle your data responsibly.

1. Data We Collect

  • Personal information you provide during account creation or checkout (name, email, phone, address).

  • Payment details processed securely for transactions.

  • Data from website usage, including cookies, browsing patterns, and preferences.

2. Use of Your Data

  • To process and manage your orders efficiently.

  • To provide customer support and respond to inquiries.

  • To improve our services and website experience.

  • To send important updates about your orders and account.

3. Data Sharing

  • We do not sell your personal information.

  • We share your data only with service providers who help us process payments, fulfill orders, or manage our website securely.

  • We ensure that any third party follows GDPR compliance and data protection standards.

4. Cookies and Tracking

  • Cookies are used to improve your website experience and help us understand browsing behavior.

  • You may adjust your browser settings to manage or refuse cookies.

5. Your Rights

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You may request the deletion of your personal data.

  • Withdrawal: You can withdraw your consent at any time.

6. Legal Basis for Processing

  • Performance of a contract: To process orders and provide purchased services.

  • Consent: For newsletter subscriptions or marketing communications (if applicable).

  • Legal obligation: For accounting, tax, and regulatory compliance.

  • Legitimate interests: To improve user experience and prevent fraud.

7. Data Storage

  • We retain your personal data only as long as necessary to fulfill the purposes above and comply with legal obligations.

  • Data is stored securely with restricted access.

8. Contact Us

For questions about GDPR or your personal data, contact our store:

E-mail: info@venolitra.com

Phone: +1 (347) 217-3971

Address: 2311 WINDSPRINT WAY APT 1016, ARLINGTON, TX 76014, US

Opening Hours: Monday to Friday, 10:30 to 18:00 (Europe/London, GMT/BST)

We are committed to responding promptly and assisting you with any concerns regarding your data.