Our store offers free returns and exchanges within 30 days, no reason required.
Our store offers free returns and exchanges within 30 days, no reason required.
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Privacy Policy

 

1. Scope of Policy

This privacy policy applies to all users of Venolitra (hereinafter referred to as “we”) who visit or make purchases from our online store. It explains how we collect, use, and protect your personal information.

2. Information Collection Methods (Cookies)

  • We use cookies and similar technologies to improve website functionality and user experience.

  • Cookies may track browsing behavior and preferences to provide a more personalized experience.

3. Use and Sharing of Information

  • Personal information is used to process orders, manage accounts, and respond to inquiries.

  • We do not sell your data to third parties.

  • Information may be shared with trusted service providers who assist with payments, order fulfillment, or website maintenance, under strict confidentiality.

4. Data Storage (Cookies and User Consent)

  • All collected data is securely stored and protected.

  • Cookies are only used with your consent, which can be managed through browser settings.

5. User Rights

  • Access: You can request a copy of your personal data.

  • Correction: You can update or correct inaccurate information.

  • Deletion: You may request deletion of personal data.

  • Withdrawal: You can withdraw consent for data processing at any time.

6. Legal Basis for Data Processing (GDPR Policy)

  • Performance of Contract: To process your orders and provide purchased services.

  • Consent: For newsletter subscriptions and marketing communications.

  • Legal Obligation: For accounting, tax, and regulatory purposes.

  • Legitimate Interests: To improve user experience and prevent fraud.

7. Additional Measures

  • We implement strict security protocols to protect data from unauthorized access.

  • Only authorized personnel have access to sensitive user data.

  • Data is regularly reviewed to ensure it is accurate and up to date.

8. Contact Information

For any questions regarding your privacy or personal data:

E-mail: info@venolitra.com

Phone: +1 (347) 217-3971

Address: 2311 WINDSPRINT WAY APT 1016, ARLINGTON, TX 76014, US

Opening Hours: Monday to Friday, 10:30 to 18:00 (Europe/London, GMT/BST)